Deployment Pricing and Billing
This guide explains the costs, billing policies, and subscription management for deploying projects on ClackyAI.
Workspace Plan Requirements
Deployment Eligibility
Deployment is only available for paid workspaces:
- ❌ Trial/Hobby Plan: Deployment services are not supported
- ✅ Starter Plan and Above: Full deployment capabilities enabled
To deploy projects, you must upgrade your workspace to a Starter plan or higher. Visit the usage page to upgrade your subscription.
Deployment Pricing
Base Deployment Cost
$5.00 USD per project per month
- What’s Included: Core deployment infrastructure, hosting, and basic resource allocation
- Billing Method: Monthly subscription per deployed project
- Prorated Billing: Charges are calculated based on remaining days in the billing cycle when you first deploy
Additional Resource Charges
Currently, all projects operate within standard resource limits at no additional charge. As your project scales:
- Current Status: No additional charges for resource overages
- Future Pricing: If your project exceeds resource thresholds, additional fees may apply (pricing structure to be announced)
- Transparency: You will be notified before any additional charges are incurred
Platform Integration Usage Fees
Built-in Service Integrations
ClackyAI provides seamless integrations for common services:
- LLM (Language Models) - AI-powered features
- Email Services - Transactional and notification emails
- Authentication - User authentication and authorization
- Stripe - Payment processing
- And more…
Using Platform-Provided API Keys
When you use ClackyAI’s provided API keys for these integrations:
- Convenience: No need to set up your own accounts or configure API keys
- Usage-Based Billing: Charges apply based on actual consumption
- Current Status: Pricing structure is being finalized
- Recommendation: For production workloads with high volume, consider using your own API keys to maintain direct control over costs
Using Your Own API Keys
You can configure your own API keys for these services at any time to:
- Maintain direct billing relationships with service providers
- Have full control over usage limits and costs
- Access provider-specific features and pricing tiers
Subscription Management
Understanding Two Separate Subscriptions
ClackyAI uses a dual-subscription model for flexibility:
-
Workspace Plan Subscription
- Determines feature access (AI credits, collaboration, deployment eligibility)
- Managed in: Usage Page → Manage Subscription
-
Deployment Subscription
- Covers hosting and infrastructure for all your deployed projects
- One unified subscription manages all project deployments
- Billed at $5/month per deployed project, consolidated into one subscription
- Managed in: Usage Page → Manage Subscription
Important: These are independent subscriptions with separate renewal settings. You must manage auto-renewal for each subscription type separately.
Managing Auto-Renewal
Navigate to Usage → Manage Subscription to control:
- Workspace plan auto-renewal
- Deployment subscription auto-renewal (covers all deployed projects)
To prevent unexpected charges, review both subscription types before cancellation.
Subscription Expiration and Service Continuity
Workspace Expiration Scenarios
Scenario: Workspace plan expires, but deployment subscription is active
- ✅ Deployed projects remain online - Your live sites continue to operate normally
- ❌ Cannot deploy new projects - Deployment capabilities are locked until workspace is renewed
Deployment Subscription Cancellation
When the deployment subscription payment fails or is cancelled:
Grace Period: 1 Day
- All your deployed projects remain fully operational
- No service interruption during this period
- Notifications sent to workspace owner
After 1 Day: Service Suspension
- All deployed projects go offline
- Projects become inaccessible to end users
- Data remains intact for 30 days
After 30 Days: Permanent Deletion
- ⚠️ All deployed services and databases permanently deleted
- ⚠️ This action cannot be reversed
- ✅ Your project source code remains safe in your workspace
Refund Policy
Refund Eligibility
Refunds are only available for first-time project deployments within 15 days:
- ✅ Eligible: First deployment of a project, within 15 days of initial deployment
- ✅ Prorated refund based on unused days in the current billing cycle
- ✅ Per-project basis: Refund only affects the specific project, not your entire deployment subscription
- ❌ Not eligible: Deployments older than 15 days
- ❌ Not eligible: Projects that have entered a new billing cycle (auto-renewed)
Refund Calculation
For eligible refunds:
- Formula: (Remaining Days / Total Days in Billing Cycle) × Subscription Fee
- Processing time: Charges returned to your original payment method within up to 7 business days
- Impact: Only the refunded project is affected; other deployed projects remain active
How to Request a Refund
Navigate to the Billing Page, locate your project, and click Request Refund.
⚠️ Important: Data Backup Before Refund
Warning: Download all important data BEFORE requesting a refund. Once the refund is processed, all deployment data will be permanently deleted.
What Gets Deleted:
- Database data (PostgreSQL, MySQL, etc.)
- Object storage files (images, uploads, etc.)
- Environment configurations
- Deployment logs
What Is Preserved:
- Your project source code in your workspace
- Workspace settings and history
Data Backup and Export
Accessing Backup Instructions
To download your deployment data before cancellation or for regular backups:
- Navigate to your Thread page
- Click Publish in the top-right corner
- Select View Details
- Go to the Data Download section
- Follow the provided instructions for:
- Database backups (SQL dumps)
- Object storage exports (files, images, assets)
Frequently Asked Questions
Can I pause a deployment instead of deleting it?
Currently, deployments cannot be paused. If you delete a deployment, the project will go offline immediately. You can always redeploy it later if needed, but it will be considered a new deployment.
What happens to my custom domain after deletion?
Your custom domain configuration is removed, but you retain ownership of the domain itself. You can reconfigure it if you redeploy the project in the future.
Can I reactivate a deleted deployment?
No. Once you delete a deployment, all associated data is permanently erased. You would need to deploy the project again from scratch, which creates a new deployment with a fresh database.